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DEQ to launch new, improved website today
February 15, 2016 1:02 PM

As part of Gov. McCrory’s vision for making it easier to interact with state agencies, DEQ will launch a new website on Feb. 15 that we hope will create a better user experience for our citizens, businesses and partners. As part of the launch, our web address will change to www.deq.nc.gov. Visitors to the old website will automatically be redirected to the new site.

Governor McCrory believes interacting with government should be as easy as using your smartphone. The new DEQ website aims to fulfill this goal, including a simplified navigation structure, consistent design, and accessibility considerations for disabled users. We’ve also made the site easier to use on mobile devices such as tablets and smartphones.
 
Our new website is part Digital Commons, an initiative to give all Cabinet agencies a unified look and feel that is consistent across websites to provide better customer service and a predictable interface. Digital Commons allows the agencies to share resources, reduce costs and standardize web processes.
 
In May 2015, North Carolina rebooted the state’s primary website, nc.gov, as a part of the Digital Commons project. A few goals included a focus on user experience, design consistency, streamlined service information, mobile optimization, accessibility, and more. Fast forward several months and the numbers are encouraging. Comparing January 2016 to May 2015 we’re seeing 75% more total users of nc.gov and 140% more mobile users.
 
The website is scheduled to go live this evening. We look forward to hearing your feedback. 
By Crystal M Feldman
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